New Client Form

Privacy Disclaimer: This text message program is provided to clients to notify of prescription refills and to follow up after appointments. Your information will not be sold, distributed, or in any way shared with entities or affiliates outside of Brandon Lakes Animal Hospital.

Payment Policy

We will provide a written estimate of fees before any treatment is administered. The actual cost of treatment may vary depending on factors not evident at the time of original examination. A deposit is REQUIRED if animal is hospitalized for treatment. We DO NOT ACCEPT checks as form of payment. We accept Cash, Credit Cards (MasterCard, Visa, and American Express) or Debit Cards. Financing is available via Care Credit or Scratch but must be authorized prior to services performed. The cardholder must be present at the time of payment. You must be 18 years or older to authorize treatment or payments.

Records Release

In accordance with the Florida State veterinary law regarding the confidentiality of patient medical records and treatment, a written authorization or other form of waiver executed by the client is required in order for us to provide a copy of your pet's medical records. By signing below you certify that you are the owner and/or agent and have the authorization to make medical and legal decisions for animals listed on your account. You hereby authorize Brandon Lakes Animal Hospital to release your animal's medical records to the requested person or veterinary facility. By signing this document, I herby release Brandon Lakes Animal Hospital and DVM's from any liabilities regarding release of records.